1. Introduction
AuralFret ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fretboard visualization platform, including our website, applications, and related services (collectively, the "Service").
By using AuralFret, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our Service:
2.1 Account Information
- Email address and display name when you create an account
- Authentication data when you sign in (managed securely through Firebase Authentication)
- Subscription status and purchase history for paid features
2.2 User-Generated Content
- Custom workboards, including saved chord diagrams, scale patterns, and progressions
- Preferences such as instrument tunings, fretboard settings, and display options
- Chords and scales you create, save, or favorite in your library
2.3 AI Feature Data
- Prompts and parameters you submit to the AI Chord Generator (e.g., chord qualities, voicing preferences)
- Generated chord suggestions you save or interact with
- We do not use your individual AI inputs to train external models without your explicit consent
2.4 Usage and Analytics Data
- Feature usage patterns (which tools you use, how often you access the Service)
- Device information (browser type, operating system, screen resolution)
- IP address and approximate geographic location
- Error logs and performance data to improve Service reliability
2.5 Cookies and Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand how users interact with our Service. You can control cookie preferences through your browser settings.
3. How We Use Your Information
- Provide the Service: Display your workboards, sync your preferences across devices, and enable fretboard visualization features
- Process AI Requests: Generate chord suggestions based on your inputs using our AI Chord Generator
- Improve Our Service: Analyze usage patterns to enhance features, fix bugs, and develop new tools
- Communicate: Send important updates about your account, Service changes, or security notices
- Customer Support: Respond to your inquiries and resolve issues
- Billing: Process payments and manage your subscription (handled securely through LemonSqueezy)
4. Data Sharing and Third Parties
We share your information only in limited circumstances:
- Service Providers: Firebase (authentication and database), LemonSqueezy (payment processing), and AI providers for chord generation. These providers are bound by data protection agreements.
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users
- With Your Consent: For any purpose you explicitly agree to
We do not sell your personal information to third parties for advertising or marketing purposes.
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication through Firebase
- Regular security assessments and updates
- Access controls limiting employee access to user data
While we strive to protect your information, no system is completely secure. We encourage you to use a strong, unique password for your account.
6. Data Retention
- Account Data: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
- Workboards and Content: Retained until you delete them or close your account
- Analytics Data: Aggregated and anonymized data may be retained indefinitely for Service improvement
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your workboards and saved content
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at support@auralfret.com.
8. Children's Privacy
AuralFret is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a prominent notice on our Service. Continued use after changes constitutes acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy or your data: